Career Highlights

Learning and Development Expertise

• Designed and delivered DEI-focused training initiatives that increased team satisfaction by 15% at a previous organization.

• Enhanced academic systems compliance through innovative training programs, aligning practices with FERPA and institutional policies.

• Strengthened interdepartmental collaboration and streamlined workflows, achieving a 25% increase in operational efficiency at a previous organization.

 

Leadership Development and Mentorship

• Spearheaded leadership development programs through standardized onboarding initiatives at a previous organization, fostering a cohesive team environment.

• Mentored marginalized high school students in South Africa, preparing seniors for matric exams while advocating for inclusivity and global leadership.

 

Innovative Learning Technology Integration

• Implemented and optimized learning management systems (LMS) to support operational alignment and compliance strategies, ensuring seamless team transitions.

• Leveraged PeopleSoft systems to improve employee training and onboarding processes, driving risk mitigation and operational excellence.

 

Data-Driven Decision-Making

• Utilized data analytics tools to assess learning program effectiveness, translating insights into actionable strategies that enhanced retention and satisfaction.

• Applied Lean Six Sigma methodologies to optimize employee engagement programs and enhance performance review systems.

 

Diversity, Equity, and Inclusion (DEI) Advocacy

• Championed initiatives to foster inclusivity, leveraging certifications such as Diversity and Inclusion for HR Professionals to drive cultural transformation and engagement.

• Developed DEI-focused learning paths aligned with Deloitte's findings, supporting innovation and organizational growth.

 

Cross-Cultural Competency

• Gained invaluable insights from living and volunteering in South Africa, strengthening cultural intelligence and fostering global collaboration.

• Designed and executed programs emphasizing cultural sensitivity and inclusivity, resulting in measurable improvements in employee engagement.

 

Strategic HR and Organizational Design

• Implemented compliance frameworks and designed HR processes aligned with evolving organizational needs.

• Delivered measurable outcomes, including enhanced retention and satisfaction rates, through innovative HR strategies and data-driven analytics.

 

Professional Experience:

Associate Registrar for Academic Systems

2 Years and 6 Months

• Chair departmental employee-focused groups to improve employee satisfaction and
  engagement.
  • Design and facilitate Diversity, Equity, Inclusion, and Belonging (DEIB) workshops for
  training programs.
  • Streamline workflows to align curriculum updates and grading systems with
  institutional goals.
  • Develop and enforce compliance protocols under FERPA and institutional
  policies.

Transferable Skills:

• Compliance & Risk Management: Developed and enforced compliance protocols

       aligned with FERPA and institutional policies.

• Data Analytics: Identified trends and provided actionable leadership insights,

       improving operational efficiency.

 

Assistant Registrar

9 Years

•   Oversee graduation and degree audits to ensure compliance with academic         

          requirements.
        • Assess transfer credits and facilitate transcript processing to support seamless academic
          transitions.
       • Maintain institutional records and enhance course scheduling workflows to optimize
         departmental efficiency.

Transferable Skills:

       • Student Services: Managed the leave-of-absence policies and accommodations.
       • Operational Excellence: Maintained institutional and departmental records and
         enhanced course scheduling workflows.
       • Leadership & Collaboration: Strengthened interdepartmental communication to
         improve problem-solving.

 

Academic Registration Director

2 Years 2 Months

      • Oversee system transitions to PeopleSoft, ensuring seamless adaptation and
         comprehensive staff training.
      • Develop and implement compliance training programs for new employees, resulting in
         a reduction of operational errors.
      • Create onboarding materials and conduct workshops to align new hires with registration
         team standards.

Transferable Skills:

      • Change Management: Guided staff through system transitions and new operational
         protocols.
      • Training & Development: Designed onboarding and training guild materials and
        conducted workshops to align new hires joining the registration team standards.
     • Data Integrity: Monitored grading systems and tracked student progress to ensure
       compliance.

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Volunteer Experience

Mentor – South Africa

3 years

• Mentored marginalized high school students for Matric exam preparation.
• Promoted global DEIAAB initiatives by fostering inclusivity and equity.